Using a Quality Management Maturity (QMM) Progression

Starting Point

Focused on bare minimum compliance.

Limited attention to quality.

Trigger

Opportunity to reduce risk exposure and failure cost.

Stronger

Focused on solving problems.

Quality transitions from product to patient.

Trigger

Opportunity for quality to rise above surface conversation.

Embedded

Focused on continuous improvement.

Quality and patient needs drive solutions.

Trigger

Opportunity to redefine what quality means.

Standard Setting

Focused on adopting innovative solutions and technologies.

Quality is a highly valuable company attribute.