How To Build A Quality Culture

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Using a Quality Management Maturity (QMM) Progression

Starting Point

Focused on bare minimum compliance.

Limited attention to quality.


Opportunity to reduce risk exposure and failure cost.


Focused on solving problems.

Quality transitions from product to patient.


Opportunity for quality to rise above surface conversation.


Focused on continuous improvement.

Quality and patient needs drive solutions.


Opportunity to redefine what quality means.

Standard Setting

Focused on adopting innovative solutions and technologies.

Quality is a highly valuable company attribute.

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